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Application Optimization and Troubleshooting

When you might need us

Problems are often surfaced only after integration services are in production, for example, services cannot meet real world throughput requirements in certain scenarios and new services crash intermittently. Meaning Ware is often called into service by our clients to perform service review, optimization and trouble-shooting. Meaning Ware records many success stories of helping customers resolve challenging technical issues in a short a time frame.

How we can help you

  • Applying a structured diagnostic and analytic process in trouble-shooting, e.g. use profiling tool to obtain performance statistics to establish abnormality in application, reviewing JEE application server stacks
  • Leveraging in-depth understanding of FMW product, especially the Weblogic server
  • Working with flexible hours to ensure problem resolved in shortest time frame

Case Example

A major Australian container terminal port operator launched an integration service that integrated its terminal operating system with port business communities (e.g. truckers, importers & exporters, and Australian Custom Services). The integration platform however crashed intermittently and experienced slow performance, causing severe disruptions to the business. Meaning Ware used a combination of stress testing and Java profiling tools to replicate issues in lab environment and to locate potential problematic components in the system. By carefully reviewing architecture and analysing source code, several issues were detected and optimizations were applied. As a result, the integration platform no longer experienced unexpected outage and the overall system throughput increased by 4-6 times.